Refund Policy for International Customers

In case you want to claim a refund from Xpressions ,kindly follow below given steps :
Contact our customer care via WhatsApp/ Email Id or reach out to us on Customercarexpressionspk@gmail.com
Provide our customer care staff with your order number and original order confirmation receipt sent to you via email, proof of payment Order Confirmations & Receipts are automatically generated by our system and sent out to the email ID provided by the customer once the customer checks out and completes the order purchase process on our website.
Submit a request and a detailed reason/complaint/issue for requesting for a Refund claim.
Once the refund request is received, our customer support team will carefully review it and respond within 48 hours.
If the refund is approved, you will receive a refund within 9-11working days from the date of the approval of the refund.
In case of rejection, our customer support team will reach out to you with a detailed explanation.
ELIGIBILITY CRITERIA FOR A REFUND
Our refund policy applies to international users who have made purchases through xpressions
To be eligible for a refund, the following conditions must be met: :
The user must have a valid proof of purchase or order number.
The request for a refund must be made within 10 days from the date of delivery.
The product or service must meet the criteria outlined in our refund policy.
All refund items must be in their original condition without evidence of use.
REFUND CRITERIA:
Xpressions provides can provide refunds if:
✓Incorrect Size.
✓Item does not match description or Picture.
✓Incorrect Order.
✓Quality Issues.
✓Items/Accessories Missing.
✓Product Damaged.
MODIFICATIONS TO THE REFUND POLICY:
We reserve the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.